All posts filed under: Shopper attitudes and behaviours

Brand participation - not everyone is in the market at once

Brand participation: Not everyone is in the market at once

It’s tempting to think of consumers in binary terms in relation to the brands you are responsible for: in, or out; buying, or not buying; loyal, or not loyal. But for many brands, the status of an individual can be more complex. At any given point in time, people can take on other roles in relation to your brand, and in relation to your competitors’ brands, that nevertheless have a direct influence on your competitiveness.

Why consumer brands are increasingly personal

Why consumer brands are increasingly personal (and what that means for you)

This is the year of wearables it seems. Morgan Stanley are predicting shipments will top 70 million this year and grow to 248 million by 2017. But the thought that wearables themselves will feature in consumer and business spending across areas ranging from fashion and fitness, healthcare and insurance also points to escalation of another trend. Products and services are now less about what consumers have or get and more about who they are and want to be.

Would your brand pass the Tinder test

Would your brand pass The Tinder Test?

Nir Eyal, author of Hooked, recently suggested that products are becoming increasingly addictive. Three macro-trends are driving that, he told me, and together they are lifting the addictive potential of all sorts of products and services: Companies are now able to collect more data about user behaviours; Interactive technology is more accessible; and The transfer of data is happening faster than ever before.